Caroline Chu Insurance ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit carolinechu.org.
1. Information We Collect
We may collect the following categories of personal information when you submit a form or contact us:
- Contact Information: First name, email address, and phone number submitted through our quiz or contact forms.
- Usage Data: Browser type, IP address, pages visited, and time spent on the site (collected automatically via analytics tools).
- Communication Data: Any information you voluntarily provide when reaching out to us by email or phone.
2. How We Use Your Information
We use the information we collect to:
- Contact you about insurance products and services that may meet your needs.
- Respond to your inquiries and provide customer support.
- Improve our website and user experience.
- Comply with applicable legal obligations.
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information with:
- Revolution Financial Management (RFM): As our affiliated agency, RFM may receive lead information to facilitate insurance applications and carrier submissions.
- Insurance Carriers: When you request a quote or apply for coverage, your information is shared with relevant licensed insurance carriers.
- Service Providers: Trusted vendors who assist us in operating our website and conducting business, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to analyze traffic and improve functionality. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. To exercise these rights, contact us at the information below.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites, including financialrevolution.com. We are not responsible for the privacy practices or content of those sites.
9. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: